IBM Security Verify

Shape the future of IBM Security Verify

We invite you to shape the future of IBM, including the product roadmap, by submitting ideas that matter to you the most.

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Forget my username flow

Create a flow, which could reuse some of the ideas written on https://ibmsecurity-ci-community.ideas.ibm.com/ideas/ISV-I-1053, to allow users to "recover" their username.

This could be solve by sending an OTP to an email or cellphone of the user after he validates his identity. Or by the user answering some questions.

It would also be great if the user could change his email (username) after a successful identity validation.

We use email address as usernames as this is the only way the platform has of doing automatic social linking.


  • Guest
  • Nov 5 2021
  • Not under consideration
  • Admin
    PHILIP NYE commented
    11 Nov, 2021 02:03am

    Username recovery is supported natively, as you're likely aware, and it can be based any (unique) attributes supplied on a users profile, and some Multifactor options SMS etc are being considered during recovery flows.

    More complex recovery techniques - requiring interactive callouts to third party data sources, is not currently in our roadmap, and we would recommend this is built into your core application logic to suit bespoke requirements and take advantage of our rich API's.

    Thanks for taking the time to raise your suggestion.

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